Shipping & Returns

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

We offer free shipping on orders over AUD$199. Orders less than this value will be calculated by weight.

Small orders $10

Medium orders $15

Bulky/Oversized Orders $19

Need Express shipping? Click here.

Express shipping and order processing is available for a $15 delivery surcharge.

 

Please keep in mind some oversized individual products carry their own set shipping charges.

Prefer to spend more on nerdy goodness than freight? Use coupon code "ROBBO PICKUP" to collect your order from our store in Robertson NSW for FREE! Please Contact Us to confirm shop opening orders and availability for this service. Alternatively, if you're an employee of Foxtel, based at North Ryde, we will wave shipping charges and have your order delivered to your desk!

 

Returns Policy

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

You may return most new, unopened items within 30 days of delivery for a store credit. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).